Terms and Conditions for Shadi Mahsa Art

Welcome to Shadi Mahsa Art. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully to understand your rights and responsibilities.

Intellectual Property Rights

All artwork, designs, images, and content on this website are the intellectual property of Shadi Mahsa and are protected by copyright laws.

• Reproduction and Use: You may not copy, reproduce, distribute, or use any of the content or artworks on this website without prior written permission from Shadi Mahsa.
• Custom Commissions: Rights to commissioned pieces remain with the artist unless otherwise agreed in writing.

Purchases and Payments

When purchasing artwork or products from Shadi Mahsa Art, you agree to the following terms:

• Order Confirmation: Orders are confirmed once payment is processed. Prices are listed in GBP and are subject to change without prior notice.
• Payment Methods: Secure payment options are available via the website. Your payment details are handled with the utmost security and confidentiality.
• Non-Refundable Deposits: Deposits for custom commissions are non-refundable, as they cover preparatory work and materials.

Shipping and Delivery

We take great care to ensure your artwork arrives safely.

• Packaging: Artworks are professionally packaged to prevent damage during transit.
• Delivery Timeline: Shipping times vary based on location and artwork size. Estimated delivery times will be provided during the purchasing process.
• Customs and Duties: Buyers are responsible for any applicable customs fees or taxes for international orders.

Returns and Refunds

Due to the unique nature of artwork, all sales are final.

• Original Artworks and Commissions: These are non-refundable. However, if there is damage during shipping, please contact us immediately with photographic evidence for resolution.
• Product Returns: For non-artwork products (e.g., scarves or postcards), refunds or exchanges may be granted for defective items within 14 days of delivery.

Commissions

When commissioning custom art, you agree to the following:

• Creative Freedom: While Shadi works to meet your vision, the artist retains creative freedom to ensure the best artistic outcome.
• Approval and Adjustments: Minor adjustments to the final artwork are included, but significant changes may incur additional costs.
• Timeline: Completion times for commissions vary and will be discussed during the consultation. Delays due to unforeseen circumstances will be communicated promptly.

Liability

Shadi Mahsa Art strives to provide accurate information and a secure shopping experience. However, we are not liable for:

• Errors or omissions: in product descriptions or website content.
• Delays: caused by shipping providers or external factors beyond our control.
• Loss or damage: resulting from unauthorized use of the website or its content.

User Conduct

By using this website, you agree to:

• Respect the intellectual property rights of Shadi Mahsa and refrain from unauthorized use of content.
• Avoid any actions that disrupt the website’s functionality or compromise its security.

Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on the website. Your continued use of the website signifies acceptance of the updated terms.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Email: shadimahsa@yahoo.com
• Phone: +44 7956 587 348